How can we help? 

Our friendly team is here to answer your questions. If you have a question about your existing account, please contact the local branch where you opened your account. For commonly asked questions, simply visit our FAQ page.

Account Questions

Please contact the local PFS branch that manages your account.

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Customer Relations

1-866-281-7043

Call with comments, questions, or complaints.

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Corporate Office

1-800-395-8195

Call to connect with a specific department.

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Credit Disputes

If you wish to dispute any information that we have furnished to a credit-reporting agency, you should put the dispute in writing and mail it to us at:

c/o Consumer Reporting, PO Box 3146, Spartanburg, SC 29304.

You should include your name, address and telephone number, along with your account number, the specific information you are disputing and an explanation of the basis for the dispute. You should also attach all supporting documentation or other information necessary to substantiate the basis of your dispute.